We are very proud and satisfied with our products that we offer, and have tested them to their limits, beyond what they would normally undergo. This evidence shows that our products are manufactured to the highest possible quality. If you are not satisfied with the quality of your purchase we are willing to help. Under the White Water Performance Guarantee, we will refund products against defects in material and workmanship only. This is only valid within six months of purchase.
The White Water Performance Guarantee covers the original owner with proof of purchase. Products damaged through accident, improper care or negligence, normal wear and tear or the natural breakdown of materials is excluded from the guarantee.
Please email firstname.lastname@example.org with details including:
- Proof of purchase
- Images of the product and details
- Your contact details